Business Jet Travel Privacy Policy

Business Jet travel deals with large corporate clients, high profile personalities, Sports management companies Sports teams and many other smaller business clients across Australia and New Zealand and the globe. Confidentially and the protection of our clients information and data is a mandatory policy within our business. As an ISO 9000 certified operator this is an audited requirement.

All of clients have peace of mind that there business, personnel or other information shared with us – WILL NEVER BE communicated to any third party under any circumstances.

In each of the Business Jet Travel Businesses, we have relationships with customers to whom we provide products and services. As a part of these customer relationships, we collect information necessary to enrol customers in products and services, to provide the services they have selected, to administer their accounts, and to offer them related or additional Business Jet Travel products and services.

Because we strongly advocate the protection of customer information, we believe that the adoption and implementation of the following Business Jet Travel Privacy Policy Statement makes good business sense and will serve the interests of our customers in effective privacy protection.

This Business Jet Travel Privacy Policy Statement applies only to our Australian customers and to users of our online sites, services, tools and applications.

Our related companies throughout the world apply, as a minimum, the Business Jet Travel Customer Privacy Principles. These Customer Privacy Principles guide our conduct in the collection, use, release, and security of customer information. These Principles define our commitment to protect the privacy of our customers. In those jurisdictions that call for additional information practices, our policies and practices will meet the requirements of applicable law.

Protecting your privacy is important to us. We hope the following information will help you understand how Business Jet Travel collects, uses and safeguards your personal information online.

Tracking Activity on Our Web Site

When you browse the Business Jet Travel website and have not registered for any online service from Business Jet Travel, you browse anonymously. Personally identifiable information - such as your name, address, phone number, and e-mail address - is not collected as you browse.

However, we track how our online sites, services, tools and application are used by both anonymous visitors and our registered customers. One way we track is by using a small string of text that is sent to your browser known as a "cookie." Cookies collect information that includes the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you responded to a Business Jet Travel banner ad from outside our site or through an e-mail link. Please note that accepting cookies is required if you want to view personal or confidential information online, because they are essential for site administration and security.

Another way we track online activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons". These images count the number of users who visit from specific banner ads outside americanexpress.com.au or through e-mail links. A similar image, sometimes called a "Spotlight Tag," is used where transactions take place. The Tag collects numeric information, such as the dollar amount of an online purchase, to help us understand usage of the site or service. We do not use any of these electronic images to collect personally identifiable information.

Information we collect when you register

When you become a registered user of our online sites, services, tools and applications, you provide us with personal information such as your e-mail address and other personal or financial information. Becoming a registered user enables you to review confidential account information for the service(s) that you are enrolled in, and perform other confidential transactions.

Information We Collect After You Have Registered

Business Jet Travel collects the following information after you have registered with us for an online product or service:

  • Your usage of businessjettravel.com.au
  • Your usage of the Business Jet Travel online site, service, tool and application in which you are enrolled.

How We Use Your Personal Information

Once you've become a registered user of our online sites, services, tools or applications, we use this information to deliver products and services you enrol in and to process transactions you conduct online. We also use it, together with information we have about you as a Business Jet Travel customer, publicly available information, and preferences you indicate, to customise your online experience and to provide you with more relevant online and offline offers and updates.

How We Use Your Email Address

We may use your e-mail address to send you the following types of e-mail messages:

  • Occasional updates about our products and services as well as Business Jet Travel marketing offers.
  • Regularly scheduled e-mail newsletters related to the Business Jet Travel products or services you are enrolled in.
  • Service notifications related to your Account(s).

You can also signup to receive the following types of e-mail messages from us:

  • Optional Business Jet Travel e-mail newsletters. We occasionally invite customers to signup for these newsletters via e-mail or other communications, and we also post signup forms on the Business Jet Travel site.

You may decline to receive e-mail offers by notifying us at any time via email.

We do not share your e-mail address with other companies for them to market their products or services to you.

To make our e-mail offers more relevant to you, we may use information you provided in your initial transaction with us, in surveys, from information we have about you as a Business Jet Travel customer - such as purchasing preferences or lifestyle - and information available from external sources such as census bureau data.

When we send e-mail to you, we may be able to identify information about your e-mail address, such as whether you can view graphic-rich HTML e-mail. If your e-mail address is HTML-enabled, we may choose to send you graphic- rich HTML e-mail messages.

These e-mail messages may contain "clear GIFs" or "Web beacons" to measure the offer's effectiveness so we know how to serve you better. We do not collect personally identifiable information through "clear GIFs" or "Web beacons."

Setting Your Cookie Preferences

You can adjust your computer browser settings so that you are informed when a cookie is being placed in your browser. You can also set your browser to decline or accept all cookies. However, you must accept cookies if you need to access Business Jet Travel site pages that enable you to review or use your confidential account information. These cookies are essential for site administration and security.

Ads That Link to Our Web Site

Business Jet Travel hires other companies to place our banner ads on other Web sites and to perform tracking and reporting activities ("third-party advertisement servers"). They do not collect personally identifiable information in doing this work for us, and we do not give any personally identifiable information to them.

Third-party advertisement servers are subject to their own privacy policies.

Children under 18

We do not knowingly solicit data online from or market online to children under the age of 18.

How to Opt Out of Email Marketing Offers

To opt out of receiving e-mail offers or newsletters, please notify us via email.

All e-mail offers and e-mail newsletters sent to you by Business Jet Travel provide instructions on how to opt out of receiving future offers or newsletters. These instructions are located at the bottom of the e-mail message. You may receive separate newsletters pertaining to different Business Jet Travel products and services. In that case, you must reply to and decline the newsletters individually. If you opt out, we will still send you e-mail with service updates as well as other important information related to the Business Jet Travel online products or services for which you have signed up.

Site Security Features SSL Technology and how you benefit from it

Business Jet Travel realises how important security is to you, so we've taken a number of steps to enhance the protection of personal or confidential information sent to or from Business Jet Travel over the Internet. This includes Card and other account information. First, we require that a "secure session" be established, using Secure Socket Layer (SSL) Technology. This is done any time you supply or access personal or confidential information in one of our secure online areas.

SSL technology creates a private conversation that only your computer and Business Jet Travel systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and Business Jet Travel systems, helping to ensure that the transmitted information remains confidential

The use of SSL requires two components: an SSL-compatible browser and a Web server to perform the "key-exchange" that establishes a secure connection to Business Jet Travel Web server systems.

The technological requirements needed to benefit from SSL Technology

A Compliant Browser

You will need a browser with SSL capabilities. (Note that some older versions of browsers will not support SSL sessions). If you don't already have a browser with SSL capabilities, you can download the following SSL browsers.

In order to securely access your personal or confidential information via the Internet, we recommend you use the latest browser versions available.

A Compliant Internet Service Provider

Nearly all Internet Service Providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access the Business Jet Travel secure pages with an SSL browser described above, your company may be blocking access via a "firewall." Please speak to your firm's Internet access systems administrator for further details on your network's Internet access.

Enabled Cookies

You also must have enabled cookies on your browser in order to access confidential information. If you have chosen to disable cookies on your browser, you will not be able to access confidential information.

User ID and Password

You also must have enabled cookies on your browser in order to access confidential information. If you have chosen to disable cookies on your browser, you will not be able to access confidential information.

Many of the Business Jet Travel online sites, services, tools and applications require the use of a User ID and Password as an additional security measure that helps protect your confidential information. This allows Business Jet Travel to verify who you are, thereby allowing you access to your account information, and preventing unauthorised access.

When you have finished using any password protected area within a Business Jet Travel online site, service, tool or application, make sure you always log out. For example, on the Business Jet Travel website click on the red "Exit Secure Area" or "Log Out" link which appears on the left-hand side of every secure page. When you click on it, you will be given the option to end your secure session. No further secure transactions can be conducted without re-entering your User ID and Password.

You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your "Back" button shows you a saved version of a previously viewed page. Caching in no way affects the security of your confidential User ID or Password. If you use a computer in a public place to access your account information, simply quit/exit the browser software before leaving to minimise the possibility of anyone else viewing your confidential information. Similarly, if you are using a mobile device, make sure you log out of the online site or application and lock your mobile after use.

Selected Business Partners

In order to bring you the many online products and services offered by Business Jet Travel, we work with carefully selected vendors and business partners. If we have to share any information with these companies in order to provide a product or service to you, we first conduct a careful evaluation of their information and security systems and practices, and require administrative, technical, and physical safeguards to ensure the security and confidentiality of Business Jet Travel customer information. At any time, we may audit our partners and vendors to verify the continued security of their systems and practices.

Linking to Other Internet Sites

You should be aware that other Internet sites that you link to from any Business Jet Travel online site, service, tool, application, or from an Business Jet Travel e-mail, may contain privacy provisions that differ from the provisions of our Privacy Statement. To ensure your privacy is protected, we recommend that you review the privacy statements of other Internet sites you visit.

Nearly all Internet Service Providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access the Business Jet Travel secure pages with an SSL browser described above, your company may be blocking access via a "firewall." Please speak to your firm's Internet access systems administrator for further details on your network's Internet access.